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SUPPORT HUB CRM FAQ FEEDBACK CONTACT LOGIN GO TO MAIN WEBSITESUPPORT HUB CRM FAQ FEEDBACK CONTACT Search Customer Support Hub Our CRM Customer Support Hub is the ultimate resource for managing your SpotlerCRM . You’ll find tutorial videos and step-by-step guides on all the CRM features to help you get the most from your system. We’ve grouped the content in to logical categories to help you find what you need but you can also use the search bar to go straight to a topic. If you are new to the CRM, we recommend first looking at the Getting Started information, which will take you through a logical process to get your system set up. And if you need further help, do contact our Customer Support team on support@spotlercrm.com . Support Categories Getting Started with your CRM (6 Articles) CRM Getting Started – Step by Step Guide Help Drawers Adding and Editing Accounts Adding, Editing & Moving Contacts Importing Your Data Your Personalised Dashboard Importing Data (3 Articles) Importing Your Data Importing Data from other CRM systems CRM Data Import – Appendix Using the CRM Sales Tool (19 Articles) Managing Accounts & Contacts (12) Sales Management (7) Sales CRM Tool Overview CRM Customisation (9 Articles) Customisation Overview Your Personalised Dashboard Custom Data Tables/Grids Custom Pages Custom Fields Custom Dropdown Lists Custom Charts CRM Customisation Service Custom Sub-Domain Using the Marketing Tool (22 Articles) Getting Started with Marketing (5) Simple Marketing Tool (6) Advanced Marketing Tool (13) Service & Support Tool (5 Articles) Service & Support Software Overview Terminology & Support Settings Navigating Service & Support Managing Support Cases Service Level Agreements Integrations (14 Articles) Accounting Software (5) API (1) Zapier (3) Single Sign-on (2) CRM Integrations Overview Email Integration Google Calendar & Contacts Sync VoIP Telephony Automations (5 Articles) Workflow Automations Automated Drip Campaigns Lead Scoring Web Forms Web Transactions General Administration (23 Articles) Manage Users (4) Manage Subscription (6) Manage Data (4) CRM Tech Tips (2) CRM Settings Manage Passwords CRM Timeout Settings Custom Sub-Domain Manage Multiple CRM Systems International Time Zones Languages supported in your CRM System Log Accessing the CRM on a Mobile Device Reports (5 Articles) Listing Report Writer Sales Forecasting Reports Advanced Reporting Custom Charts Report Filter Criteria Finance & Invoicing (4 Articles) Your CRM Invoice Direct Debits Update your Debit or Credit Card VAT Payments on your CRM Data Security (11 Articles) GDPR (3) Mailing Consent Lists User Permission Levels Manage Passwords Cloud CRM Data Security CRM Data Centres HIPAA Compliant CRM California Consumer Privacy Act (CCPA) Australian Privacy Principles Compliant CRM Contact Us Contact Sales & Support Additional Resources CRM Webinars CRM Training Videos CRM Blog CRM Buyers Guide © Copyright, Spotler...